Privacy Policy

Introduction

At https://englewood-german-speaking-therapy.denvermentalhealthcare.com (hereafter referred to as “Englewood German Speaking Therapy,” “we,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://englewood-german-speaking-therapy.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us or our partners.
Online services and products offered through our platform.

Please be informed that this policy does not extend to third-party platforms, applications, or services that you may access through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy guides your interactions with us in the following ways:

As an Authorized User: If you use our applications or services, we collect and process your data to facilitate your access and personalize your experience.
Website Visitors: When you visit our websites, we may gather information about your interaction with our content to improve user experience.
Communications: We may contact you via various channels (email, phone, SMS) for newsletters, promotional offers, or service updates, subject to your consent.

Personal Data Collection

We collect several categories of personal data to enhance and personalize your engagement with our services:

Account Information: Details required to create and manage your user account, such as name, username, and password.
Payment Information: Data related to transactions, including payment method, billing address, and order history.
Financial Information: We may collect financial records to facilitate payments and accounting purposes (only when necessary).
Purchase Information: Details about products or services you’ve purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance app functionality.
Location Data: Information about your geographical location when you interact with our apps or websites (obtained with your consent).
Feedback and Reviews: Your comments, suggestions, and ratings help us improve our services.
Social Media Information: We may access data from social media platforms (if linked) to provide personalized content and ads.
Product Interest: Information about products or services that you show interest in or purchase from us.

We collect this data through various means, including direct user input, tracking technologies (like cookies), and information received from third parties.

Cookies and Tracking Technologies

Englewood German Speaking Therapy uses cookies to enhance your online experience:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login.
Preference Cookies: Remember user preferences for a more personalized experience.
Analytics Cookies: Track website usage to provide insights and improve performance.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for the following reasons:

Legal Compliance: We may need to keep records for legal obligations, tax purposes, or investigations.
Business Operations: Your data is essential for providing services, improving our platform, and delivering personalized content.
Statistical Analysis: Aggregated and anonymized data helps us understand user behavior and trends.

Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
Secure Third-Party Processing: We engage trusted third parties to process sensitive data, ensuring they adhere to strict security standards.
Regular Audits: Security measures are regularly reviewed and updated to address emerging threats.

Children’s Privacy

Our services are not intended for children under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect personal data from minors, and parents or guardians should ensure their children’s online privacy.

Your Rights

Depending on your location, you have various rights regarding your personal data:

Access: Request access to the data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data while we verify or dispute its accuracy.
Portability: Receive a copy of your data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from unfair treatment based on your exercise of data protection rights.
Appeals/Complaints: File complaints with our privacy team or relevant authorities regarding our handling of your data.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, requests for access, or complaints regarding your data:

Email: contact@englewood-german-speaking-therapy.denvermentalhealthcare.com
Postal Address: Englewood German Speaking Therapy, [Address], Denver, CO, 80207, USA

We value your trust in our commitment to privacy and data protection.